Better Business Bureau Arbitration Program

The following arbitration clause is something every client of Ragnarok Cattery must sign during the sales process. It is either signed in person at our home or a signed copy must be mailed, emailed or faxed to us prior to completion of any sale:

You and we agree to submit any dispute arising under this agreement, except a dispute alleging criminal violations or seeking punitive damages or damages for mental anguish, to arbitration in accordance with the rules of the Better Business Bureau (Binding). A volunteer arbitrator will render a decision based upon fairness, not necessarily upon legal principles, but it will be final and binding on both of us.  Judgement on the decision may be entered in any court having jurisdiction.  You will not have to pay anything for arbitration.

This agreement to Arbitrate affects important legal rights. Neither of us will be able to go to court for disputes once we agree in advance to arbitrate.  And neither of us will be committed by the terms of this agreement to arbitrate unless this clause is signed by the customer.

Further information about BBB arbitration may be obtained by calling the Better Business Bureau in Colton, CA at 909-825-0490.

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(Signature of Customer)